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Support Services


On-Site & Remote Support Services

onsiteremotesupport

F5 Solutions provides both on-site & remote support services for your organisation. Whether we manage your other in-house IT services or not, we can assist you with the day-to-day IT support that your business and users may require.

The level of support that your business needs determines the overall cost. We can provide a low-cost monthly support service, offering reduced hourly rates for any on-site work. This support can include unlimited remote support for your users and equipment.

A majority of IT support can be handled remotely so with F5 Solutions as your support provider, you will always know what your minimum monthly IT expenditure will be.

For more information about our support services, call us on 02 4572 2206 or send us a message.


Desktop Support

desktopsupport

We provide desktop support for all workstations including laptop and tablet devices.

Microsoft Windows and Office applications can get a little overwhelming at times. We are here to help make life easier for the individual user and to prevent and solve those nasty little problems that can arise on a day-to-day basis, making for a more efficient business and a greater user experience.

More often than not, desktop support can be performed remotely under the unlimited remote support services that we offer, reducing costs to your business.


Server Support

From the entry level server to enterprise solutions, we can supply, install and provide ongoing support services to ensure you are getting the most from your equipment. Employing an IT team of your own can be a costly exercise and one that simply isn't feasible, particularly if you are a small business.

At F5 Solutions, we can build, implement, support and maintain servers and equipment, so let us do the heavy lifting for you. In conjunction with our Managed Services, we can monitor your server equipment and proactively identify issues which in turn will minimise the downtime your business may incur due to an IT interruption.


Speak to us today to find out how our support services can benefit your business.

Free On-Site Review

free onsite review

Is your network and equipment performing as it should?
Book your free, no-obligation on-site review today.

CALL US NOW 02 4572 2206

We are happy to answer any questions you may have.

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