We're here to help.
Get in Touch With F5 Solutions
Whether you need support, want to discuss a project or simply have a question, we’re here to help.
Our team is friendly, responsive and committed to making your IT experience as smooth as possible.
We operate from private premises so we can keep overheads low and pass those savings directly on to you. While we don’t have a walk‑in office, you can always speak with a real human, and we’re more than happy to arrange an onsite visit whenever you need us.
Reach out in the way that suits you best; we’ll take care of the rest.
How We Can Help
We support small and medium‑sized businesses across NSW and Australia with:
- Managed IT Services
- Network and Wi‑Fi solutions
- Cloud services and hosting
- Backup and disaster recovery
- Cybersecurity and IT security management
- IT consulting and project planning
If it involves your technology, we’re ready to assist.
Our Service Areas
We proudly support businesses in:
- Hawkesbury
- Blue Mountains
- Western Sydney
- Central West NSW (Bathurst, Lithgow, Oberon, Orange, and surrounds)
- Canberra
- Brisbane
- And remote support Australia‑wide
Wherever your team works, we’re only a call or email away.
Contact Our Team
Blue Mountains | Hawkesbury | Western Sydney
Phone:02 4572 2206
Bathurst | Lithgow | Oberon | Orange
Phone: 02 6308 9669
Business Hours:
Monday-Friday, 8:00am to 6:00pm
General Enquiries
Fan Mail
PO BOX 56
Kurrajong NSW 2758
PO BOX 365
Oberon NSW 2787
Prefer Us to Reach Out to You?
Fill out the form below and our team will get back to you as soon as possible.
We’ll make sure you’re speaking with the right person from the start.
Not sure where to start? These quick answers might help.
How much do you charge?
Every business is different, and so are its IT needs which means there’s no one‑size‑fits‑all price. Instead, we tailor our services to your environment, your goals and the level of support you actually need. This ensures you get the right solution, the right fit and the best value for your investment
Do I need a contract to get help?
We provide support through our Managed IT Services, which ensures your business receives consistent, proactive care rather than one‑off fixes. This approach allows us to deliver better reliability, faster response times and long‑term value for your business.
Do you offer remote support?
Yes. Most issues can be resolved quickly and securely through remote access, saving you time and reducing disruption. When onsite work is needed, we’ll schedule a visit promptly.
Do you offer onsite support?
Yes. If you need hands‑on assistance, we can arrange for a technician to visit your business at a time that suits you. We also provide fast remote support when an onsite visit isn’t necessary.
Do you provide after‑hours or emergency support?
Yes - by arrangement. If your business requires after‑hours coverage or urgent assistance outside standard hours, we can tailor a support plan to meet those needs.
We only have 1-2 users / We have over 50 users. Can you help us?
Absolutely. We believe every business — no matter the size - deserves reliable, professional IT support.
Whether you’re a team of two or a company of fifty, we can tailor an affordable, scalable solution that fits your needs and helps your business grow
I run my business from home. Can you help me?
Certainly. As long as you have an ABN or ACN, we’re here to support you.
We value home‑based businesses just as much as any other, and we can tailor the same professional, reliable IT solutions to suit your setup and your goals.
I don't have a business. Can you help me?
We specialise in supporting businesses and business users, so we don’t provide services for the domestic market.
If you have an ABN or ACN, we’re more than happy to help — and we can tailor our services to suit businesses of any size.
Can you help us with our website?
We can certainly assist with website design or provide guidance if you need support. While web design isn’t our primary focus and we don’t offer website hosting, we’re always happy to help point you in the right direction or support your project where we can.
We're here to help your business thrive
Still Not Sure Where to Start?

F5 Solutions has been delivering refreshing
IT services and support for small-to-medium sized businesses since 2011, throughout Richmond,
Windsor, The Hawkesbury, and Greater Sydney as
well as Bathurst, Lithgow, Oberon, and Orange.
Our collective experience and industry service
began as early as 1999.
More Information
Bathurst
Blue Mountains
Central West
Hawkesbury
Lithgow
Oberon
Orange
Penrith
Western Sydney
Contact Info
Blue Mtns | Hawkesbury | Sydney West
PH: 02 4572 2206
Bathurst | Lithgow | Oberon | Orange
PH: 02 6308 9669
Email: hello@f5solutions.com.au
Office Hours: Mon-Fri, 8AM-6PM
(Weekends / After Hours by Appointment)
© 2026 F5 Solutions Pty. Limited ABN 89 153 991 765
