Business IT Support Services

Desktop, Server, End-User, Network & Managed Services.

IT support

Day-To-Day Onsite & Remote IT Support

F5 Solutions provides comprehensive business IT support for small to medium-sized businesses.

Cost effective, remote and onsite support services to enable your business to do more. Our wide range of support services can be tailored specifically to your business, ensuring that you pay only for what you need so that your costs are always manageable and never unexpected.

We are solely based here in Australia and provide IT support services to businesses in the Hawkesbury, the Blue Mountains, The Hills District and Greater Sydney as well as in Canberra, Brisbane and beyond.

As an MSP (Managed Service Provider) for almost 10 years, we have enabled our customers to grow considerably by providing them with a proactive approach to IT support. We do offer an On-Demand service but we strongly recommend that businesses consider a Managed Service for the best value for money.

Big Business Support For A Small Business Price

Our Managed Services guarantees reduced hourly rates for any onsite work you may need, as well as unlimited remote support. The cost of support will always differ between businesses because of each business’ unique requirements but because a majority of day-to-day IT assistance can be handled remotely, we can offer a low, predictable monthly rate.

In conjunction with our Managed Services, we can also provide a completely managed hosted business cloud solution. This is your business operating on our equipment in a state-of-the-art secure Data Centre here in Australia, reducing your capital expenditure as well as your risk. Integrated into your existing infrastructure, our business cloud services make the perfect partner for your growing business, offering flexibility, security and above all, premium support.

We also offer extensive network and server support for accounting software systems: MYOB, Attaché, & Sage X3.

With F5 Solutions, you have your own IT support staff without having to hire anyone.
We operate as an extension of your business; your very own helpdesk that’s only a call or an email away.

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On-Demand Support

  • Call when you need help
  • Billed incrementally
  • Standard hourly rates
  • Call-out Fee
  • Minimum 15 mins billable time
  • Invoiced Weekly or Monthly

Managed Services

  • Help Desk Service
  • Proactive monitoring and maintenance
  • Billed per device
  • Reduced hourly rates
  • Unlimited remote support (business hours)
  • Invoiced monthly

Computer Repairs

  • Part replacements
  • Rebuilds / Upgrades
  • New equipment
  • Data transfer / recovery
  • Troubleshooting

Friendly and reliable
IT support.

With help on standby, you can keep downtime to a minimum.

Remote assistance for desktop, end-user and server equipment.

“….I could not recommend them highly enough for their friendly and reliable service.
Thanks guys 😊”

K. Krenich

Administration Manager, Building Industry

customer support operator at work

Don't Wait For IT To Break.

Get out-of-house IT support services with in-house IT support convenience.

F5 Solutions has been providing refreshing IT support for small-to-medium sized businesses since 2011. Our collective experience and industry service began as early as 1999.
We deliver IT support and services in Richmond, Windsor, Hawkesbury, Blue Mountains, and the Greater Sydney area. We also service customers with branches Australia-wide.

Contact Info

PO BOX 56 Kurrajong NSW 2758
PH: 02 4572 2206
Email: hello@f5solutions.com.au
Office Hours: Mon-Fri, 8AM-6PM
(After Hours by Appointment)

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© 2021 F5 Solutions Pty. Limited   ABN 89 153 991 765