Resources
Helpful IT Resources for Your Business
These resources are here to make managing your IT easier.
Whether you need remote support, want to check your email security, or prefer step‑by‑step guides, you’ll find everything you need right here
Remote Support Tools
TeamViewer
Secure remote support tool we use to assist you quickly when you need help.
Download: TeamViewer
Software Downloads
Microsoft Update Catalog
Download Windows updates, drivers and patches.
Visit: Microsoft Update Catalog
Adobe Acrobat Reader
View and print PDF documents.
Download: Adobe Acrobat Reader
Foxit PDF Reader
Lightweight alternative to Adobe Reader.
Download: Foxit PDF Reader
Security & Protection Tools
Malwarebytes
A trusted malware scanner that helps remove unwanted software from your device.
Download: Malwarebytes
Avast Free Antivirus
Free antivirus protection for basic security needs.
Download: Avast Free
TotalAV Free
Lightweight antivirus and malware protection.
Download: Total AV Free
KeePass Password Safe
A secure password manager to help you store and manage your passwords safely.
Download: KeePass Password Safe
IDCare – Cyber Support Service
Australia’s national identity and cyber support service.
Visit: IDCare
Cyber Security Resources for Business
Government‑provided cybersecurity guidance for Australian businesses.
Visit: Cyber Security Resources for Business
Windows Security Guides
Learn about the different security features included in Windows.
Visit: Windows Security Documentation
Email, Domain & Network Tools
MX Toolbox
Check your domain, DNS, email deliverability, and security records.
Visit: MX Toolbox
SPF/DKIM/DMARC Checker
Check your SPF, DKIM, and DMARC settings.
Visit: DMARCLY
Speed Test (Internet Connection)
Test your internet connection speed and diagnose performance issues.
Visit: Speed Test
Have I Been Pwned
Check if your email address has been involved in a data breach.
Visit: Have I Been Pwned
Data Breaches (Australian Government)
Information on recent data breaches and how to respond.
Visit: Data Breaches
GDPR Information
General Data Protection Regulation resources for businesses handling EU data.
Visit: GDPR Information
How-To Guides
How to Set Up Email on My iPhone
Step‑by‑step instructions for adding your business email to your iPhone.
Guide: Setup Email on iPhone
How to Set Up Email on My Samsung Phone
Instructions for adding your business email to Samsung/Android devices.
Guide: Setup Email on Samsung
Report a Cyber Security Issue (ASIC)
Report scams, fraud or cyber incidents affecting your business.
Visit: ASIC Cyber Security Report
Have You Been Hacked? (ASIC)
Guidance on what to do if you suspect your business has been compromised.
Visit: ASIC – So You Think You’ve Been Hacked?
Download our Helpful Guides
Cybersecurity Basics
Simple, practical steps to protect your data, your people, and your business.
Download: Cybersecurity Basics Guide
Phishing Awareness Guide
A simple, practical guide to help you recognise phishing emails, texts, and websites — and avoid the traps that catch so many small businesses.
Download: Phishing Awareness Guide
Multi-Factor Authentication (MFA) Guide
Learn how MFA protects your accounts, why it matters, and the easiest ways to set it up across your business.
Download: Multi-Factor Authentication (MFA) Guide
Backup & Disaster Recovery Guide
Learn how to protect your data, avoid downtime, and keep your business running — even when the unexpected happens.
Download: Backup & Disaster Recovery Guide
IT Health Check Guide
A clear, practical overview of the key areas that determine whether your IT environment is secure, stable, and working the way it should.
Download: IT Health Check Guide for Small Businesses
Essential IT Policies Guide
Learn the key policies you need, why they matter, and how to protect your business with clear, simple guidelines.
Download: Essential IT Policies Guide
Choosing an IT Provider Guide
A clear, honest guide to help you choose the right IT partner — without the jargon, pressure, or confusion.
Download: Choosing an IT Provider Guide
Cloud Basics Guide
A simple Cloud Basics Guide for small businesses. Learn what the cloud is, how it works, and how to choose secure, reliable cloud tools for your business.
Download: Cloud Basics Guide
Need Help?
If you’re unsure which tool to use or need help with any of the resources above, our team is here to make your IT feel easier.
F5 Solutions has been delivering refreshing
IT services and support for small-to-medium sized businesses since 2011, throughout Richmond,
Windsor, The Hawkesbury, and Greater Sydney as
well as Bathurst, Lithgow, Oberon, and Orange.
Our collective experience and industry service
began as early as 1999.
More Information
Bathurst
Blue Mountains
Central West
Hawkesbury
Lithgow
Oberon
Orange
Penrith
Western Sydney
Contact Info
Blue Mtns | Hawkesbury | Sydney West
PH: 02 4572 2206
Bathurst | Lithgow | Oberon | Orange
PH: 02 6308 9669
Email: hello@f5solutions.com.au
Office Hours: Mon-Fri, 8AM-6PM
(Weekends / After Hours by Appointment)
© 2026 F5 Solutions Pty. Limited ABN 89 153 991 765