Managed Services
Predictable Costs, Reduced Risk.
Reduce Downtime, Reduce Costs
F5 Solutions is a Managed Services Provider delivering proactive and cost-effective IT services to businesses from all industries, across Sydney and throughout Australia. We incorporate a range of IT services tailored to suit your business, to give you end-to-end support for your users and devices.
You will experience a dramatic reduction of unscheduled downtime because problems will be detected and resolved faster – often before you’re even aware of them. A competitive, low-cost, fixed monthly fee will also help your business manage its expenses more effectively, with no hidden surprises.
We’re Serious About Your Business, because your business is our business.
Our Managed Services offering is backed by a rigid service level agreement as well as more than 25 years of experience in the IT industry. Your peace of mind comes from the reassurance that your business is tended to as though it were our own.
Remote Management
Delivered via RMM (remote monitoring & management) system.
With RMM, the health and performance of your IT assets is monitored 24/7 and we can proactively maintain your devices and respond quickly when things go wrong.
Help Desk
Get fast IT support at the touch of your fingertips with Ticketing, Email or Phone in help requests.
Users are more productive with reliable help desk options, getting more of your business done and leaving the IT headaches to our support team.
Microsoft 365
Office applications such as Word, Excel, Outlook, PowerPoint and Teams as well as Exchange email in a subscription based service.
The ability to scale up or down keeps costs to a minimum whilst giving your users the latest Microsoft tools.
Antivirus
Centrally monitored antivirus software, essential for each of your devices.
Scalable and flexible, the cost per device is far cheaper than purchasing a year-long license. Devices can be isolated in the event of infection, keeping the rest of your network safe.
Backup
Onsite as well as offsite data backups to keep your business running in the event of a disaster.
The ability to recover deleted or corrupted files is essential to your business.
Data backups should also form the basis of your disaster recovery plan.
Reporting
Customised reporting on your IT assets and user support services, to keep you in the loop when it comes to equipment expenses and user issues.
Reporting is beneficial for asset registration and tracking as well as performance indication.
How Will Managed Services Benefit My Business?
Managed IT Services are suitable for businesses of all sizes, but especially well-suited to small and medium sized businesses. Smaller businesses can’t always afford to employ dedicated IT staff, so outsourcing their IT needs is the most efficient solution.
F5 Solutions will be your ‘IT Person’ for a fraction of the cost of hiring dedicated IT personnel. Your users will have access to helpdesk, phone and remote support which will see your business running smoothly and without interruptions.
By putting all of your IT services and support needs under one service umbrella, you get a much better service and greater support from a dedicated team of professionals who want to see your business succeed and will work with you in order to make sure that you are successful.
Take control of your IT assets.
Business without Managed Services is far more reactive, costly, and unpredictable. The impact of unscheduled downtime caused by a virus or technical failure can be detrimental to your business and the average costs of such an event for small and medium sized businesses can be staggering.
Most importantly, the traditional method of break/fix IT support is both unproductive and expensive. Why wait for the problem to arise when it can be identified and corrected quickly, quietly and without interruption to your users?
Because changes in information technology happen so fast, it just makes sense to have someone manage your IT service, infrastructure and support requirements. With F5 Solutions as your Managed Service Provider, you will be up-to-date and armed with accurate information about the health and performance of your IT assets.
Reduce the risk to your
data and IT assets.
Free up your resources to focus entirely on your
core business activities.
Imagine being able to let someone else worry about IT.
Call us today to schedule your free onsite review.

F5 Solutions has been providing refreshing IT support for small-to-medium sized businesses since 2011. Our collective experience and industry service began as early as 1999.
We deliver IT support and services in Richmond, Windsor, Hawkesbury, Blue Mountains, and the Greater Sydney area. We also service customers with branches Australia-wide.
More Information
Contact Info
PO BOX 56 Kurrajong NSW 2758
PH: 02 4572 2206
Email: hello@f5solutions.com.au
Office Hours: Mon-Fri, 8AM-6PM
(After Hours by Appointment)
© 2021 F5 Solutions Pty. Limited ABN 89 153 991 765