Business IT Support Services

IT support

Comprehensive Business IT Support by F5 Solutions

F5 Solutions offers comprehensive business IT support tailored for small to medium-sized businesses.

Cost-Effective IT Support Services

Our cost-effective, remote and onsite support services empower your business to achieve more. We tailor our wide range of support services to meet your specific needs, ensuring you only pay for what you need, keeping costs manageable and predictable.

Australia-Based IT Support

We are proudly based in Australia and provide IT support services to businesses in the Hawkesbury, Blue Mountains, The Hills District, and Greater Sydney. Additionally, we support businesses in Central West NSW, including Bathurst, Lithgow, Oberon, and Orange, as well as Canberra, Brisbane, and more.

Over a Decade of Proactive IT Support

As a Managed Service Provider (MSP) for over 10 years, we’ve helped our customers grow significantly through our proactive IT support approach. We have transitioned away from On-Demand/Break-Fix services and strongly recommend that businesses consider Managed IT Services for the best value for money.

  • Managed IT Services
  • Help Desk Phone & Remote Service
  • Proactive Monitoring and Maintenance
  • Billing Per Device
  • Reduced Hourly Rates
  • Unlimited Remote Support during Business Hours
  • Predictable Monthly Invoicing
  • Hardware Repairs
  • Part Replacements
  • Rebuilds / Upgrades
  • New Equipment
  • Data Transfer / Recovery
  • Troubleshooting

How Managed Services Benefit Your Business

Managed Services offer numerous advantages for your business. Our Managed Services guarantee reduced hourly rates for any onsite work you may need, along with unlimited remote support. While the cost of support may vary between businesses due to unique requirements, the majority of day-to-day IT assistance can be handled remotely. This allows us to offer a low, predictable monthly rate.

Comprehensive Managed Cloud Solutions

In addition to our Managed IT Services, we provide fully managed hosted business cloud solutions. Your business operates on our state-of-the-art secure data center equipment here in Australia, reducing capital expenditure and risk. Integrated with your existing infrastructure, our business cloud services are the perfect partner for your growing business, offering flexibility, security, and premium support.

Expert Network and Server Support

We also offer extensive network and server support for accounting software systems, including MYOB, Attaché, and Sage X3.

Dedicated IT Support with F5 Solutions

With F5 Solutions, you have your own IT support staff without the need to hire anyone. We operate as an extension of your business, providing a dedicated helpdesk that’s only a call or an email away.

customer support operator at work

“….I could not recommend them highly enough for their friendly and reliable service.
Thanks guys”

K. Krenich

Administration Manager, Building Industry

Don't wait for IT to break.

F5 Solutions has been delivering refreshing
IT services and support for small-to-medium sized businesses since 2011, throughout Richmond,
Windsor, The Hawkesbury, and Greater Sydney as
well as Bathurst, Lithgow, Oberon, and Orange.
Our collective experience and industry service
began as early as 1999.

Contact Info

Blue Mtns | Hawkesbury | Sydney West
PH: 02 4572 2206

Bathurst | Lithgow | Oberon | Orange
PH: 02 6308 9669

Email: hello@f5solutions.com.au
Office Hours: Mon-Fri, 8AM-6PM
(Weekends / After Hours by Appointment)

© 2025 F5 Solutions Pty. Limited   ABN 89 153 991 765